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Yeskarayeva & Partners
Legal consultancy and business legal support in the UAE
Challenge
Develop a Telegram bot for the law firm Yeskarayeva & Partners with a built-in AI agent: online booking for consultations, handling questions, multilingual support and CRM integration.
Solution
We built a Telegram bot with an AI agent that consults users and answers legal questions. We implemented support for three languages (Russian, English, Arabic), integration with Bitrix CRM and an admin panel to manage dialogs, content and bot logic.
Outcome
- AI agent 24/7. Clients receive quick answers and initial consultations in Telegram at any time.
- Multilingual service. The bot became accessible to an international audience thanks to support for three languages.
- Client work automation. All requests are logged automatically, reducing staff workload and improving request processing quality.